Rehabilitation & Physical Therapy Centers
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Streamlined Virtual Support for Therapy and Rehabilitation Practices
Elite HealthCare BPO provides dedicated virtual assistants trained to support physical therapy and rehabilitation centers. Our team helps manage scheduling, documentation, and patient communication — allowing your clinicians to focus more on care and less on administrative work.
Every assistant is trained in therapy-specific workflows, EHR documentation, and HIPAA compliance to ensure accuracy, coordination, and patient confidentiality.
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Patient Scheduling & Coordination
Manage appointments, reschedules, and follow-ups to keep your therapy sessions organized and efficient.
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Documentation & Progress Tracking
Assist with daily notes, progress reports, and EHR updates to maintain accurate, compliant patient records.
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Insurance Verification & Billing Support
Verify coverage, manage authorizations, and support claims submission for smoother billing processes.
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Patient Communication & Retention
Handle reminders, post-session follow-ups, and care coordination to improve patient satisfaction and continuity.
Flexible Virtual Staffing That Fits Your Therapy Workflow
Our process ensures your therapy assistants are trained, integrated, and monitored for consistent performance and compliance.
Practice Review & Role Setup
We assess your therapy schedule, documentation process, and systems to match the right assistant for your needs.
Training & EHR Familiarization
Assistants receive hands-on training in your preferred EHR and therapy-specific documentation standards.
Integration & Task Management
Your assistant works alongside your team in real time, handling admin, billing, and communication tasks.
Ongoing QA & Support
Supervisors and QA specialists track performance metrics to maintain reliability and workflow accuracy.
Work Hours
Mon to Sat 08:00 - 17:00
Email Us
sales@ehbpo.com
