Strengthen Patient Relationships Through Consistent, Compassionate Communication
Elite HealthCare BPO provides dedicated virtual assistants trained in patient outreach, engagement, and coordination. Our goal is to help your practice build stronger patient relationships, reduce no-shows, and enhance continuity of care — all while maintaining HIPAA-compliant communication standards.
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Appointment Scheduling & Reminders
Coordinate appointments, send timely reminders, and manage rescheduling to reduce no-show rates and improve patient flow.
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Post-Visit Follow-Ups
Reach out to patients after visits for satisfaction checks, medication reminders, or follow-up scheduling.
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Recall Campaigns & Preventive Care Outreach
Manage outreach programs to encourage preventive screenings, annual exams, and chronic care visits.
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Patient Education & Support
Provide information on treatment plans, lab results, or care instructions while maintaining privacy and compliance.
A Patient-Centered Approach to Better Care Continuity
Our process combines professional communication, compliance, and empathy — ensuring every patient interaction reflects your practice’s values and care standards.
Understand Your Patient Communication Goals
We start by reviewing your outreach needs, frequency of follow-ups, and patient volume to design an engagement plan tailored to your practice.
Assign Dedicated Care Coordinators
Our HIPAA-compliant virtual staff are trained in patient interaction protocols and experienced across multiple EHR platforms.
Integrate with Your Systems & Schedule
We operate directly within your EHR or scheduling platform, maintaining accurate documentation for every patient interaction.
Monitor Engagement & Optimize Results
We track metrics such as response rates, appointment adherence, and patient satisfaction to continuously improve communication effectiveness.
Work Hours
Mon to Sat 08:00 - 17:00
Email Us
sales@ehbpo.com
